Payment Policy

Last Updated: 12 June 2026

At Kingsley & Vale, we are committed to providing a secure, seamless, and reliable payment experience for all customers.

Please note that available payment methods may vary depending on your country, location, device, and payment provider.

Accepted Payment Methods

We currently accept a range of secure payment methods, including:

• Visa
• Mastercard
• Apple Pay
• Google Pay
• Shop Pay

Additional payment options may be available at checkout depending on your location.

Secure Payments

Your security is important to us.

All transactions made through the Kingsley & Vale website are processed via secure SSL (Secure Socket Layer) encryption technology. This helps ensure that your personal and payment information remains protected at all times.

For your security, Kingsley & Vale does not store or have access to your complete payment card details. Payments are securely processed by trusted third-party payment providers.

Payment Processing

Orders will only be processed once payment has been successfully completed and authorised.

If a payment is declined, fails verification, or is flagged for security reasons, the order may be delayed, cancelled, or require additional verification before processing.

Refunds

If you are eligible for a refund in accordance with our Return & Refund Policy, the refund will be issued to the original payment method used for the purchase.

Approved refunds are processed within 14 business days after the returned item has been received and inspected.

Please note that the time required for the funds to appear in your account may vary depending on your bank or payment provider.

Fraud Prevention

To help protect our customers and business from fraudulent activity, Kingsley & Vale reserves the right to cancel, refuse, or temporarily hold any order that is suspected of unauthorised or fraudulent activity.

Additional identity verification may be requested for certain orders before dispatch.

Contact Us

If you have any questions regarding payments, billing, or refunds, please contact our customer support team:

Kingsley & Vale
📧 info@kingsleyvale.com

We aim to respond to all enquiries within 24–48 business hours.