Privacy Policy

At Kingsley & Vale, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address and device information

  • Website activity and browsing behavior

This information is collected to provide you with the best possible shopping experience and improve our services.

How We Use Your Information

Your information may be used for the following purposes:

  • Processing and delivering orders

  • Providing customer service and support

  • Sending order confirmations and updates

  • Improving our website, products, and services

  • Preventing fraudulent activity and maintaining website security

  • Sending promotional offers or marketing communications (only when permitted)

Sharing Information With Third Parties

Kingsley & Vale only shares personal information with trusted third parties when necessary to operate our business and fulfill our services, including:

  • Payment providers

  • Shipping and logistics partners

  • Website and marketing service providers

We may also disclose information when legally required to comply with applicable laws or regulations.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support marketing activities.

You can choose to disable or manage cookies through your browser settings at any time.

Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to certain types of data processing

  • Request data portability where applicable

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Kingsley & Vale
Email: info@kingsleyvale.com

Our customer support team is available Monday to Friday and will respond as quickly as possible.